Faults or Emergencies
In the case of an emergency, the correct person to contact is your network distributor. The network distributor owns and maintains the physical meter at your property and the poles and wires that connect your property to the electricity grid.
How to contact your distributor
Enter your postcode below to find your network distributor’s contact details.
National Meter Identifier (NMI)
The NMI is a unique 10 or 11 digit number used to identify every electricity network connection point in Australia. You can find your NMI on your electricity bill. Here are some examples: