If you have an accumulation (basic) meter that is read by a representative from your network distributor every 3 months, your monthly, fortnightly, or weekly bills will be based on estimates. These estimates are based on historical usage at your home and are generally provided by your metering data provider. Approximately every 3 months (after your meter is read) you will receive a “wash-up” bill to reconcile your actual usage with your billed usage.
If estimates aren’t for you, you can submit your own meter read in your ReAmped online account
at any time. If you submit a meter read after receiving a bill, and before the bill due date, we can re-issue your bill based on the meter read you provide. More information on how to provide a self-read of your meter can be found here
Alternatively, once you have transferred to ReAmped we can arrange for a smart meter to be installed at your home free of charge! With a smart meter installed, we will remotely receive an actual meter read for your home every day. That means your bill will almost always be based on your actual usage! For more information on upgrading to a smart meter, feel free to contact us on live chat