About the Advance plan
On our Advance plan, you pay fortnightly in advance towards your quarterly invoice. This plan is best for customers who don't mind paying upfront. Advance makes it easy to stay on top of your electricity account. Getting payment upfront is better for us too, so in exchange we'll give you our best rates.What if I have a smart meter?
For customers with a smart meter, the invoice cycle on the Advance plan is slightly different. Rather than invoice quarterly, we'll send you an invoice each fortnight with your next advance payment. That's because with a smart meter, we already have your usage data, rather than having to wait for a quarterly meter read.How do you determine my advance payment amount?
When you join, we set an initial advance payment amount based on a couple of additional questions during signup. The initial advance amount is based on the average usage of a similar sized household in your area using the Australian Energy Regulator bill benchmark data. This will be your advance amount until your first invoice. After that, we may update your advance amount each quarter based on your actual average usage. If we are updating your advance amount, we will let you know with your invoice.When is my first advance payment due?
If you join the Advance plan, we'll send a statement for your first advance payment when your connection with ReAmped is complete. The payment will be taken 3 business days later.What if my account is already in credit?
If your account is already sufficiently in credit, we won't take an advance payment that fortnight.Are there any credit card fees?
There are no credit card fees on the Advance plan.What happens if I can't pay in advance?
By joining this plan, you are agreeing to pay in advance. If you fail to pay in advance, we reserve the right to terminate the plan and offer you a choice to move to one of our other competitive plans. We hope it doesn't get to this, but if you do not pay in advance and you do not agree to move to one of our other plans, you may be moved to a Standard Retail Contract as a last resort. The Advance plan isn't right for everyone, and that's OK! If you would rather not pay in advance, check out our range of other plans
with no advance payment required.