Additional Fees

In some instances, ReAmped Energy Pty Ltd (ReAmped) may charge additional fees to your ReAmped account. In most cases these are transaction fees. However, in certain circumstances we will make a request on your behalf for a service to be performed by your distributor (who is responsible for the electricity poles and wires where you live) or a metering provider (who is responsible for your meter).

Please note:

  • Fees will be updated from time to time
  • Fees are inclusive of GST
  • Fees apply to residential customers
  • If non-standard work is required, a non-standard fee may apply.

Please provide unrestricted access to complete the service you have requested. If you fail to do this you may be required to pay the fee for the service requested.

If a government, regulator or distributor varies or introduces a fee, charge or tax, we may pass through all or part of this varied or new fee, charge or tax to you. The charges for network-related services may include our reasonable costs for arranging such services.

To confirm charges visit your local electricity distributor's website.

Transaction Fees

Standard Transaction fees are shown in the table below. These fees may apply to our normal 'Market Offer'. Please note that some of these fees do not apply to our 'Standing Offer'.

Transaction Fees
All areas
Credit Card Surcharge - Visa & Mastercard
Late Payment Fee
Dishonoured Payment Fee
Paper Bill Fee (per bill)

Service Fees

Standard Service Fees are shown in the table below. These fees vary subject to your service address location i.e distributor and the nature of the work. If you need help finding your distributor click here or simply ask us on live chat.

Service Fees
Move in/ Reconnection (business hours)
Move out/ Disconnection (business hours)
Move in/ Reconnection (non-business hours)
Disconnection/ Reconnection (non-payment)
Special Meter Read
Meter Test

Metering Fees

In December 2017, the Power of Choice (PoC) rule means that we (retailer) are responsible for managing your metering. In most cases, there are no additional fees. However, in some scenarios, additional fees or charges may apply. If you have any questions regarding Metering Fees that may apply to you, please contact us.