National Meter Identifier (NMI)
The NMI is a unique 10 or 11 digit number used to identify every electricity network connection point in Australia. You can find your NMI on your electricity bill. Here are some examples:
Additional Fees
In some instances, ReAmped Energy Pty Ltd (ReAmped) may charge additional fees to your ReAmped account. In most cases these are transaction fees. However, in certain circumstances we will make a request on your behalf for a service to be performed by your distributor (who is responsible for the electricity poles and wires where you live) or a metering provider (who is responsible for your meter).
Please note:
- Fees will be updated from time to time
- Fees are inclusive of GST
- Fees apply to residential customers
- If non-standard work is required, a non-standard fee may apply.
Please provide unrestricted access to complete the service you have requested. If you fail to do this you may be required to pay the fee for the service requested.
If a government, regulator or distributor varies or introduces a fee, charge or tax, we may pass through all or part of this varied or new fee, charge or tax to you. The charges for network-related services may include our reasonable costs for arranging such services.
To confirm charges visit your local electricity distributor's website.
This fee applies to customers who pay via Visa or MasterCard.
This fee applies to customers who have not made payment by the bill’s pay-by date.
This fee applies to customers for each transaction we attempt on the bill’s pay-by date which is declined by the customers Financial Institution.
This fee applies to customers who wish to have a paper bill delivered as we do not regularly send out paper bills. Avoid this fee by simply receiving all bills via email.
This fee applies to customers who are moving into a new property and request that the power is turned on (or meter read).
This fee applies to customers who are moving out of a property and request that their power is turned off (or meter read).
This fee applies to customers who request for the power to be turned on outside the distributor’s business hours’ time frames i.e. after-hours. In NSW networks (Ausgrid, Endeavour, Essential), any request to turn power on within two business days may require an after-hours connection fee. In QLD (Energex), any request to turn power on on the same day may require an after-hours connection fee.
This fee applies to customers who are disconnected due to overdue bills.
This fee applies to customers who request a Special Meter Reading by a technician.
This fee applies to customers who request a Meter Test by a technician.
Transaction Fees
Standard Transaction fees are shown in the table below. These fees may apply to our normal 'Market Offer'. Please note that some of these fees do not apply to our 'Standing Offer'.
Service Fees
Standard Service Fees are shown in the table below. These fees vary subject to your service address location i.e distributor and the nature of the work. If you need help finding your distributor click here or simply ask us on live chat.
Metering Fees
In December 2017, the Power of Choice (PoC) rule means that we (retailer) are responsible for managing your metering. In most cases, there are no additional fees. However, in some scenarios, additional fees or charges may apply. If you have any questions regarding Metering Fees that may apply to you, please contact us.